Knowledge Management

In partnership with the Design Manufacturing and Engineering department at the University of Strathclyde, Glasgow, we embarked on a project to develop our knowledge management approach.

What is Knowledge Management?

As an organisation we can define knowledge management as sharing the knowledge that helps us solve problems ensuring we get the right information and knowledge to the right person at the right time in as efficient a way as possible. We recognised within our organisation individuals manage their own knowledge, and recognise when something that they have learned in another sector, or from another individual, can be applied to solve a new problem. We wanted to do this collectively as a company, making the knowledge we have in our heads available for others to use. With a workforce working collaboratively across all our sites in the UK our knowledge management system gives us a strong competitive advantage.

What does Knowledge Management mean for our employees? 

  • Better communication with peers.
  • Access to quality information and knowledge that has been validated by internal experts.
  • Best practice.

What does Knowledge Management mean for our customer?

  • Potential cost savings by implementing lessons learned on previous projects at earlier stages of the design.
  • Greater exposure to the knowledge and expertise of 130 engineers across 8 regional locations.
  • More efficient delivery of our design.

What does Knowledge Management mean for our project partners?

  • Exposure to rationale, lessons learned and local knowledge across our organisation.
  • Potential cost savings due to better quality information at all project and design stages.

Our Professional Membership

Our key Practice aim is to provide a first class professional service to all of our clients and professional colleagues. We believe that providing positive support for and active participation within the following organisations serves to underpin and further this aim.

Hulley & Kirkwood are affiliated to the following professional bodies and construction industry organisations:

  • ACE: Association of Consulting Engineers (Registered Firm)
  • BCO: British Council for Offices (Registered Firm No.551)
  • Safecontractor (Accredited Firm QK9000)
  • ISO 9001:2015 Quality Management System (Certified Firm)
  • ISO 14001:2015 Environmental Management System (Certified Firm)
  • Lloyds Register EMEA Water Industry Registration Scheme (Approval No. COV1424181P)
  • CIBSE: Chartered Institution of Building Service Engineers (Individual Members)
  • IET: Institution of Engineering and Technology (Individual Members)
  • IMechE: Institution of Mechanical Engineers (Individual Members)
  • Institute of Energy (Individual Members)
  • IHEEM : Institute of Hospital Engineering and Estate Management (Individual Members)
  • MGA : Medical Gas Association (Individual Members)
  • BSRIA: Building Services Research and Information Association (Member Firm)
  • BSI: British Standards Institute (Member Firm)
  • Scottish Energy Systems Group (Member Firm)
  • Catalist (Registered Firm No. CT/30712)
  • Constructionline (Registered Firm No.10273)
  • Dun & Bradstreet/DUNS Number : 769525296
  • Technical Indices Information Service (Subscriber on Network Basis for all Offices)
  • NHS Estates Information Service (Member Firm)

Our Awards

Hulley & Kirkwood are distinctively different from other M&E Practices in the UK. Our principle aim is to help our clients create and operate successful building environments through sustainable solutions. We have won many design awards through this approach; please click on the icons for more information.

Our Collaboration

We are team players; our approach is always to promote and ensure inclusivity of design by all parties, be they part of the stakeholder group, capital build, facilities management or end user. Major elements of our designs include innovative, energy efficient and sustainable approaches and these require all members of the integral design team and client buy-in to the concept production and execution of these elements. Our goal is to be part of a high performance team unit with the common goal of not only meeting, but exceeding the end users expectations in terms of building form and function, value for money and energy efficiency.

Proven collaborative working within the team is fundamental to the successful completion of any project and we have a proven track record of teamwork. Collaborative working within the team greatly contributes to the co-ordination of inter-disciplinary design co-ordination. This, with the normal design team progress and technical meetings, ensures communication on all design aspects including programming, buildability and cost control throughout the project.

Our Innovation

At Hulley & Kirkwood, we are always looking at methods that we can adopt to better our performance and delivery as a whole to our clients. With this in mind, we look to encourage innovation and innovative working practices within the company and continue to develop and implement such practices.

Innovative design solutions and practices have included:

  • Addressing effective and sustainable low energy designs utilising computer simulation modelling.
  • Design practices which allow off-site fabrication and modularisation resulting in minimising waste, optimising impact of transportation and improving quality.
  • Assistance in standardisation development on repeatable rooms in the healthcare and education sectors including engineering components all worked up to exemplar designs.

Our company played a key part in developing these studies which resulted in demonstrable benefits to our clients and end users.

With respect to our own internal processes within our company, we continually review how we work. We have highlighted Knowledge Management and how this is distributed around our business as one of our critical success factors and have developed, along with the University of Strathclyde, our innovative Knowledge Management system which is accessed by all, ensuring the correct information/knowledge is passed to the right person at the right time, efficiently.

With respect to sustainability in our own facilities, our HulleyECO team are currently formulating proposals which we will apply as part of our ISO 14001 procedures.